When you’ve been in an accident, it’s easy to feel overwhelmed—not only by the event itself, but by what comes next. At Tri-Lakes Collision & Auto Service Center, our goal is to ease that burden with a transparent, trustworthy repair process that puts you first.

As a certified collision center serving Monument, CO and surrounding areas since 2010, we’re proud to provide guaranteed auto body repairs backed by decades of experience and a commitment to customer care. Below, we walk you through our proven step-by-step process so you know exactly what to expect.

Step 1: Initial Contact and Estimate

Your journey with us starts with a simple phone call or online estimate request. We offer free estimates, which means there’s no pressure—just honest, upfront information. During your visit, our technicians will perform a comprehensive visual inspection to assess the damage and identify what needs repair. Once the estimate is reviewed and approved, we can order the necessary replacement parts for your vehicle. Note that sometimes, parts can take a week or longer to arrive.

If your vehicle isn’t drivable, we can help coordinate towing services to our facility.

Step 2: Insurance Coordination

Dealing with insurance companies can be a hassle, but we’ve got your back. As a trusted, family-owned shop, Tri-Lakes Collision works directly with all major insurance providers. We’ll help file the necessary documentation and even assist with supplemental claims if additional damage is found later during the repair process.

This step often includes photo documentation, estimate uploads, and working within insurer guidelines—all of which we handle on your behalf.

Step 3: Vehicle Disassembly & Hidden Damage Inspection

Once we receive approval from you and your insurance provider, we begin disassembly. This means removing damaged parts to uncover any hidden structural or mechanical issues that weren’t visible during the initial assessment. If additional damage is discovered, we update the insurance company and adjust the repair plan accordingly.

This is an important part of ensuring your safety and restoring your vehicle to pre-accident condition or better.

Step 4: Structural & Body Repairs

With the repair plan finalized, our certified technicians get to work restoring your vehicle’s structural integrity using specialized equipment like frame machines and laser measuring systems. Whether it’s realigning the frame or replacing crushed components, we follow strict industry standards for safety and performance.

Next, we perform detailed bodywork, repairing or replacing panels, doors, and other surfaces to match factory specifications.

Step 5: Precision Paint Matching & Application

Once the body is restored, the vehicle moves into our paint booth, where we use eco-friendly, high-quality paint products to match your car’s original color and finish. Our computerized paint-matching system ensures the color blend is seamless.

Each layer—from primer to clear coat—is applied in a climate-controlled environment to ensure durability and a showroom-quality shine.

Step 6: Reassembly and System Checks

With painting complete, your vehicle is reassembled. All parts—both original and new—are refitted, and we reconnect electrical systems, sensors, and safety features like airbags.

We conduct multiple functionality tests to ensure everything is working properly before proceeding to the final steps.

Step 7: Detailing and Final Quality Inspection

Before handing the vehicle back, we perform a full interior and exterior detail, making sure your car is clean and comfortable. Then, a senior technician conducts a final quality control inspection to verify the repairs meet our high standards and your expectations.

We take pride in every job and back our work with a written guarantee on both labor and materials.

Step 8: Delivery & Ongoing Support

We’ll notify you as soon as your car is ready. At pickup, we walk you through all the repairs completed, provide you with documentation, and answer any questions you might have. And if anything comes up after you leave, just call—we’re always here to help.

Why Customers Trust Tri-Lakes Collision

  • ✅ Over 20 years of certified technician experience

  • ✅ Family-owned, local service with a personal touch

  • ✅ Assistance with insurance claims and paperwork

  • ✅ Military and senior discounts available

  • ✅ Eco-conscious practices and premium materials

  • ✅ Guaranteed workmanship and customer satisfaction

Need collision repairs you can count on?
Trust Tri-Lakes Collision to walk with you through every step of the repair process. Request a free estimate today or call us at (719) 495-4508 to speak with a friendly team member.