About Tri-Lakes Collision

About Us

Tri-Lakes Collision & Auto Service Center is a family-owned and operated collision repair shop proudly serving Monument, CO, and Colorado Springs since 2010. Led by Bill and Stephanie Ellison, we are one of the few remaining independent collision repair shops in the state, delivering unmatched quality and service to our customers.

At Tri-Lakes Collision, we believe in treating every customer like family. Whether you need collision repairs, auto maintenance, or restoration work, our certified technicians bring over 20 years of expertise to every job, ensuring your vehicle is restored to pre-damage condition or better.

Our commitment to world-class customer service drives everything we do. From navigating insurance claims on your behalf to offering military and senior discounts, we go above and beyond to make your experience stress-free and rewarding.

About Us
About Us

Meet Jorge

Meet Jorge Visoso, the lead estimator at Tri-Lakes Collision, who has been with the company for over two years. Coming from a larger shop, Jorge appreciates the family-like atmosphere fostered by the owners, Bill and Stephanie. Tri-Lakes Collision prides itself on being an independent, family-owned business that prioritizes customer care and vehicle integrity over insurance contracts.

Jorge shares that vehicle repair technology has evolved significantly in the past decade, necessitating ongoing education to keep up with advancements. Tri-Lakes Collision invests in employee training and is even expanding its facility to support future growth. Jorge feels at home at Tri Lakes Collision and envisions a long-term future with the company.

Here’s what our customers say about us

Tri-Lakes Collision & Service
4.5
Based on 176 reviews
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Joan Murphy
10:25 01 Feb 25
Our insurance company wanted us to use a different body shop but my husband had worked with Tri-Lakes Collision before so wanted to stick with them and I’m so glad we did. My car had severe damage. George took charge and made it so easy for us. He worked with the insurance company and TLC did a beautiful job on my car! Gina, at the front desk was sooo customer friendly and helpful! They are really great people andKnow how to treat their customers!
Joan Murphy
00:46 01 Feb 25
Beth Frederick
15:49 31 Jan 25
Tri Lakes collision in Monument, Colorado. Had superior customer service and extraordinarily detailed work Jorge was the service advisor and he was excellent and not only knowledge but providing price options. I highly recommend try lakes collision Monument.
Corey DeFelice
16:19 27 Jan 25
Dave Matteson
20:14 20 Jan 25
Geri Bush
17:11 20 Jan 25
Paul who fixes Volvo's is fantastic. Always ans absolutely. Totally honest.
Firewoman12
16:13 20 Jan 25
Jeff Nelson
16:13 20 Jan 25
Amazing service! Will be back!
Victoria Estes
23:59 17 Jan 25
Shout out to George or Jorge! Was having a small issue with my car and he looked at it tweaked it a little and I was there and out in less than 15 mins! Thanks again 🙂
John Rehm
16:37 17 Jan 25
Priscilla Harvey
14:20 07 Jan 25
I was on a roadtrip, headed back home to Texas over New Year’s 2024-25. These folks squeezed me in and got my car repaired for me very quickly, so we could get back in the road again as soon as possible! I’m sooo grateful to y’all for your help in a sticky situation! Blessings!
Theresa Wilson
00:15 21 Dec 24
Tri-Lakes Collision did an outstanding job repairing our vehicle. George went above and beyond to get this job done and stay on budget. I highly recommend Tri-Lakes Collision to anyone needing body work done on their vehicle. Our car looks fantastic!
Greg W
00:04 21 Dec 24
Probably the best experience I’ve had with an auto repair shop ever. Price was very fair. Quick service, and great communication. I couldn’t be happier with Tri Lakes, and would recommend them to anyone and everyone in the area.Edit: I’ve had some more work done recently on an old truck. I was worried about not being able to get the job done on my own, as there is some rust buildup on these parts. Once again, they did not disappoint. Very fair pricing. Great communication and willing to help however possible. Shout out to Paul and the rest of the team. You are the best around without question.
Octavian Avila
16:51 20 Dec 24
They ensure a job very well done. Always friendly, polite yet professional. Hometown feel with all the tech capabilities to deal easily with insurance companies. They have a done an amazing job, now twice
Jan Clover
17:01 15 Dec 24
The folks at TriLakes Collision did a super job. They were very thourough and took care with all the details. More than that, the staff was very friendly and easy to work with. Particularly, Jorge listened very carefully to what I needed and answered all my questions. He is great to work with. I'd definitely use their services again.
Eric J. Niksch
23:53 09 Dec 24
TLC&S did a pretty significant dent repair in my wife's brand new Subaru, and as it should be you cannot even tell. Great service, wonderful folks. I very much recommend TLC&S to anyone!
Kelly R
21:54 28 Nov 24
I got stuck at nightfall on a small icy road where my car couldn't get up the hill. A good samaritan with a truck tried to help me, and inadvertently caused damage to my car. After doing research online, I called Tri-Lakes Collision & Service. The lady I spoke with at the front desk was super nice and I decided to have my car towed there. When I arrived, I met with Jorge who explained the damage, what needed to be done for repair, provided me with an estimate, discussed the insurance claim process, and overall was just super nice to work with. I honestly felt better about my situation after meeting with Jorge, and I knew that my car was in good hands. My car was fixed like new, and I just want to express my sincere thanks to everyone at Tri-Lakes Collision!
Danny Iberri-Shea
01:43 31 Oct 24
I love tri-lakes collision and service. In particular, Paul has always been great to us. He never tries to upsell me on anything, prioritizes issues to make them affordable, and communicates with you to see what your goals are. I would hate to expose the secret and ruin my chances of booking my next auto appointment, but I would love to support this business anyway I can. - Danny Iberri-Shea, owner of 4-Runner with 322k miles and going!
Michael Talarico
00:54 13 Oct 24
Lydia Gainous
11:31 10 Oct 24
Just recently took my husband truck to them for hail damage repair. They were absolutely amazing! The work done to the truck was superb and they made it beautiful again. They fought for us with our insurance and we truly appreciate them going to bat for us.
Todd Rowe
16:42 03 Oct 24
These guys did a great job, even taking care of things when our insurance company dropped the ball. Highly recommended!
April Jessen
21:46 02 Oct 24
Thank you Jorge! Outstanding service and professionalism!! Thank you
Scott Zaborski
18:49 12 Sep 24
I first got a hold of Tri Lakes Collision after having ran over a trash bag of lawn clippings (including a huge log!) On the middle of the freeway.I'm not native to Colorado (but I got here as fast as I could!) And I'm the person in the friend group who could teach you all about musical Theater, healthcare, and video games. What I can't tell you about is cars. My intelligence with cars is nil. Which can make it very intimidating to find help especially in a new state 1,000 miles away from family and friends.Well let me tell you all my fears were gone after speaking with Gina, the firecracker who runs the front desk. She is so damn nice and has such an awesome personality. She took care of me from the moment I walked in the first time to the moment I left with a fixed vehicle.And that vehicle was left in the more than capable hands of Mr. Jorge. Jorge is a master of communication and updates. Letting me know what was going on every step of the way.Ya know ever since 2020 I've noticed a general lethargy among people in the service industry. It seems we are all scraping by doing the bare minimum. We'll imagine my surprise when Jorge didn't just do his job but he went above and beyond. I am so grateful to find that the small town friendliness, courtesy, respect, and hard working attitudes I grew up with are still able to be found and Tri lakes Collision.
Stephanie Bennett
12:39 17 Aug 24
After getting rear ended and the jerk drove off, we asked around and Tri-Lakes was highly recommended by several trusted friends. We went out of our way to get the work done here and we’re glad we did.James and his team are incredible. Loved the ladies at the front desk! They patiently walked us through the confusing steps with our insurance company and car rental and always took our calls to explain where we were in the process. My car came back looking like new! They went above and beyond and are just awesome people.
Jon Carter
23:40 12 Jul 24
Second vehicle repaired here. Jorge and crew did an excellent job both times. On time and less than original estimate. Office staff very polite and efficient. Great local resource. Will highly recommend!
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Our team is proud to have built a reputation for integrity, quality, and customer care. Technicians like Jorge, Paul, and our dedicated staff ensure that every customer feels valued, and every repair is top-notch.

As a trusted name in auto repair, Tri-Lakes Collision is proud to be part of the Monument community. Our eco-friendly practices and dedication to excellence ensure that every repair not only meets but exceeds your expectations.

When you choose Tri-Lakes Collision, you’re choosing quality, integrity, and a local business that genuinely cares.

Our Team

Contact Us Today

Need expert collision repair in Monument or Colorado Springs? Tri-Lakes Collision is here to help. Fill out our Estimate Request Form or call our office at (719) 495-4508 to schedule an appointment today.